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How 111tk Handles Your Personal Information

Your account data, payment details, and browsing activity on 111tk are handled with care. This policy explains what we collect, why we collect it, and how you can control it — access depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
111tk How 111tk Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. You can reach us through live chat on the 111tk site, by email, or through the in-app help section on mobile.

Live Chat Start a chat from the 111tk lobby or account page. Available for account and privacy queries during support hours.
Email Support Send your data request or privacy concern to our support address. We aim to respond within a few business days.
In-App Help Open the help section from your mobile account menu. Submit a privacy request directly from your phone without leaving the app.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We use SSL encryption across all account pages and payment flows, so your bKash, Nagad, and Rocket transaction details are protected in transit. Account access is secured with OTP verification tied to your registered mobile number. We review data retention regularly and remove records that are no longer needed.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by OTP login via your registered mobile number. We do not store your bKash or Nagad PIN — only the transaction confirmation reference.

Data Retention

Active account data is kept while your account is open. After closure, we anonymise records on a rolling schedule, retaining only what applicable law requires us to keep.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support. We will confirm receipt and respond within the timeframe required by applicable rules.

Common Questions About Your Data

Here are the questions we hear most often about how 111tk handles personal information, payment data, and account privacy.

We collect your name, contact details, and the mobile number you use to verify your account. Payment method details — such as your bKash or Nagad wallet number — are recorded when you make a transaction.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us operate the platform securely.

Transaction references and wallet numbers are stored in encrypted form. We do not store your mobile banking PIN or full account credentials — only the confirmation data needed to match your deposit to your 111tk account.

Yes. Contact our support team via live chat or email with your account details and a data access request. We will compile and send your records within the timeframe required under applicable rules.

Submit a deletion request through live chat or email support. We will remove or anonymise your data after verifying your identity, except for records we are legally required to retain.

We use session cookies for login continuity and analytics cookies to improve the platform. You can block or clear cookies through your browser or mobile settings, though some account features may not work without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.